Exchanges
Any product bought from reloop.com can be exchanged within 24 hours of receiving the product. Provided it is unused and still has the label and tag in its original state. All sizes are true to the label. We only offer exchanges which have unspecified damages.

However, all sales made on Mahira Khan’s closet products are final, and cannot be exchanged or returned.

How To Exchange
● Pack your return securely, in the original package if possible.
● Courier the parcel back to us.

Refunds
We have a NO refund policy. However, in case the product is out of stock and the order cannot be fulfilled, a refund can be made. If you would like to return your item within 24 hours of purchasing it, we can offer you store credit of the equivalent amount.

Order Cancellation
You can cancel the order at any time before the order is processed. You will receive an email with the tracking information once the order is shipped. "Exchange & Return" policy will be applied once the order has been dispatched.

International Exchanges
International customers must bear the additional cost of shipping for exchanges. We are not able to provide a return shipping label. Please contact customer care by emailing support@reloopshop.com with your order number. Once received, the customer care team will get back to you.